Skip to content

mTab for Media & Entertainment

Grow audiences and keep subscribers.

See which titles grow your audience, which subscribers are at risk and where competitors are gaining, in time to act.

Scene from a streaming drama series

Trusted by leading media & entertainment brands

  • Disney
  • Apple TV
  • Hulu
  • Netflix
  • ESPN
  • Paramount+

mTab is an audience research and insights platform for streaming services, networks and studios. It turns subscriber research, title tracking, brand studies and market data into decisions: Pulse monitors churn intent, consideration, title performance and competitor bundles by household segment, and tells each team what changed, why it matters and what to do next.

Decisions mTab supports in media & entertainment

  • Which titles to fund, promote and renew, and for which audiences
  • How to respond to a price change, a rival bundle or a rights renewal
  • Where churn risk is building and what retention should offer
  • How to sequence marketing spend across releases
  • How the brand should evolve as the catalog changes

What Pulse monitors

  • Subscriber and churn intent
  • Title awareness and demand
  • Brand perception and value
  • Competitor bundles and tiers
  • Audience and household shifts
  • Discovery paths
  • Ad-supported tier sentiment
  • Live and sports rights

Where signals get missed today

  • A rise in cancel intent in one age group after a price change, visible only when the wave is cut by age
  • Two studies showing the same under-served family segment, read by different teams
  • A rival bundle launching in your strongest region two weeks before your campaign

What Pulse surfaces

Signals Pulse surfaces for media & entertainment teams

Brand & Customer

Intent to cancel rose 5.1 points among 18–34 households after the price change

Why it matters

The youngest cohort moved alone. Verbatims cite value for money against two rival bundles.

What to do next: Brief retention on a value message for 18–34 households before the next billing cycle.

Research Finding

Two originals over-index on new-subscriber intent with families across three studies

Why it matters

The title tracker, the brand study and the concept test agree, and awareness for both titles is under 30%.

What to do next: Synthesize the three studies into one recommendation for the acquisition team.

Competitor

A rival's ad-supported tier gained 3.8 points of consideration among lapsed subscribers

Why it matters

Lapsed subscribers are the segment you win back every fall. Their launch campaign started two weeks before yours.

What to do next: Pull forward win-back creative and check reach overlap in the three regions where the shift is largest.

Illustrative signals

Halo Reports for media & entertainment insights teams

Built for audience and title research.

Streaming and media insights teams track titles, brands and subscribers across markets on tight release calendars. Halo Reports gives them one place to analyze it all, and Pulse makes sure the finding reaches content and marketing before the window closes.

  • Track title awareness, intent and satisfaction across markets and household segments
  • Compare brand and value perception against rival services wave over wave
  • Share live title and brand reports with content, marketing and ad sales teams
  • Tie each Pulse priority to the audience study behind it
Explore Halo Reports
Halo chart of global NPS against streaming brand entertainment by country

Questions your teams can ask

  • Which original drove the most new-subscriber intent last month, and with whom?
  • Did the price change move cancel intent, and in which households?
  • How does our value perception compare with the two rival bundles?
  • Which discovery path is working for the new scripted title?

Recurring work you can automate

  • Weekly title-performance readout to content and marketing
  • Monthly brand and value synthesis by household segment
  • Competitor tier and bundle monitor
  • Churn-risk brief before each billing cycle
Halo Flows

Platform capabilities

  • Halo Pulse: a daily, ranked briefing for content, marketing and retention teams
  • Halo Reports: title, brand and subscriber analysis across markets
  • Halo Flows: weekly title readouts and churn-risk briefs delivered on schedule
  • Halo Models: connect viewing and CRM data to your research
  • Ask Pulse: answers from your own studies, with the source shown

Teams in media & entertainment

FAQ

Media & Entertainment: questions we hear.

What media and entertainment signals does Pulse track?

Subscriber and churn intent, title awareness and demand, brand perception and value, competitor bundles and tiers, audience shifts, discovery paths and ad-tier sentiment, across your research and the market.

Which of our data can Pulse use?

Trackers and studies in Halo, survey and experience platforms, customer and commercial systems, documents and public market sources. Pulse starts with public signals and becomes specific to you as sources are connected.

Which entertainment brands use mTab?

A top-five global streaming service and other leading entertainment brands use mTab for viewer insight. Read the story on this site.

Does Pulse act on its own?

No. Pulse surfaces what changed, why it matters and a recommended next step with the evidence attached. Your team reviews and decides. Flows can automate recurring analysis, and their output is reviewed before it reaches stakeholders.

See Pulse on your media & entertainment data.

Bring one tracker or study. We'll show you what Pulse would surface for your team before we meet.

Book a demo